What is the “client portal” and why did I get an email invitation to join? When you first retain us, we send you an email with instructions for sign up to the client portal. Part of the legal software we use, called MyCase, allows us to share privately with our clients selected documents, messages and invoices in a safe online environment. It also allows you to share documents, messages and payments with us. You can still just send us an email as many find easier to do. Most of our clients use it for upcoming calendared dates, for example, court appearances, depositions, mediation dates, etc. We will still send reminders before any meetings or Court appearances. The client portal is just an added convenience for you to log in and double check information 24 hours a day 7 days a week.
Our client portal is secure and encrypted. Only you have access and must set up your own password for access. We do not upload all the documents in your case nor do we use it as a primary means of communication. It is an online convenience but not a substitute to our promise of good personal service. We hope it saves you time and a phone call. We really do want you to feel comfortable and knowledgeable about your experience with the legal system.
We use MyCase to calendar Court dates, to track your billable time, for making a task list, to send you bills and to allow you access to certain documents in your office legal file. Most of the time only upcoming Court dates and invoices are all that will appear in your portal. Even though you receive an invoice via email with instructions and payment links, the secured MyCase portal provides an easy convenient way to track your bills and payments with us. Of course you can always call and discuss matters with us at anytime if that is more convenient. The billing system is really simple to read and understand, but most importantly, it conveniently contains a payment link to make payments on your bill. Simply click on it and you are taken to a secure website that can safely store your information and send you a receipt and update your bill. Click Here for more info on MyCase payments.